Luxury Travel Ambassadors

A boutique agency of travel ambassadors focused on clients who live and breathe the essence of luxury. The partners we represent are hand-picked to ignite all five senses of even the most demanding travellers.

Like us, our partners believe in exceeding expectations and creating vivid experiences.

We provide a unique network of: luxury tour operators, travel designers, incentive houses, concierge services and boutique agencies focused on luxury travel within the Spanish and Portuguese markets for the majority of our clientele, and Europe and CIS for other clients



“Visenso comes from a desire to offer a tailor-made service with a fresh look at luxury travel. We call ourselves Luxury Travel Ambassadors, as we are the face of our partners in our source markets and thus the best way we know how to do that, is by igniting all 5 Senses.”


Managing Director & Founder

A passionate hotelier since the age of 15. Sergio developed a passion for sales. He graduated from the Hotel Institute Montreux with a Dual Major In Hospitality and Business Management in 2010, and has since worked for some of the best hotel brands in the industry in leading positions, including, Fairmont Hotels & Resorts, Starwood Hotels & Resorts and Waldorf Astoria Hotels & Resorts.

Originally from the Dominican Republic, Sergio has a fine taste for Cigars & Rum, and on his spare time likes to exercise, travel to Formula 1 events and is passionate about motivational speaking. Sergio has lived in 7 countries and speaks English, Spanish, French and Italian.



Creative Director

An independent woman from a very young age, Zhanna left home at 17 years old and embarked on her hospitality journey to Switzerland, graduating with BA’s First Class Honours in Hospitality & Design Management at IHTTI School of Hotel Management back in 2017. Zhanna now joins the Visenso team as Creative Director.

Her experience in luxury stretches all the way from Maldives to Madeira, From managing a family-owned chalet in the Swiss Alps to working for the the iconic Belmond Reid’s Palace in Portugal, she has had the chance to discover some of the most special corners of the world and learn the best of hospitality in her endeavours.

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Villa Curator

The life of the party at Visenso! With a charming smile Andrea has done a Masters Degree in Branding & Lifestyle and came to us as an intern after her degree. She has since evolved as our Villa Curator, and has continued to deliver results in Villa Bookings and has impressed us with her product knowledge. Reach out to her to learn about our villas.


"Alone we can do so little; together we can do so much." – Helen Keller